Find answers to common questions about our construction equipment, including purchasing terms, certifications, after-sales service, warranties, and support for excavators, bulldozers, loaders, and road rollers.
Are you the original manufacturer of the construction equipment you offer?
Are you the original manufacturer of the construction equipment you offer?
Yes, we operate our own factory with over 60 years of manufacturing experience. In the 1990s, we established joint ventures with leading Japanese and Korean brands, becoming one of the earliest Chinese companies to integrate international technology.
What payment methods do you accept?
What payment methods do you accept?
We support various payment options depending on the region and order type, including T/T (bank transfer), L/C (letter of credit), D/P, D/A, and Western Union.
What trade terms do you work with?
What trade terms do you work with?
We commonly use FOB, CFR, CIF, and EXW terms. Other options can be discussed
based on your shipping needs.
How long does delivery usually take?
How long does delivery usually take?
Lead time typically ranges from 7 to 30 days after receiving the deposit, depending on equipment availability and order quantity.
What’s the warranty period for your machines?
What’s the warranty period for your machines?
Our standard warranty covers 15 months after shipment or 2,000 working hours, whichever comes first.
What certifications do your machines have?
What certifications do your machines have?
Our equipment can be certified with CE, ISO, GOST, EPA (for the U.S.), and CCC, depending on the market.
