As part of our long-term commitment to international clients, we’ve launched the Global Support Tour, a service initiative that includes annual visits to key overseas distributors. Over the past five years, our team has worked directly with partners across various countries to gather feedback, resolve equipment issues, provide spare parts and technical guidance, and strengthen local support.

As part of our annual training initiative, a group of Indonesian dealers visited our headquarters in 2023 for an intensive skills development program. The sessions covered product knowledge, service procedures, and after-sales strategies, offering hands-on experience guided by our senior engineers. This type of in-depth exchange continues to strengthen cooperation and ensure high-quality support across all stages, from presales to after-sales.

Indonesian clients training in 2023

Training for clients from Southeast Asia, 2022

Training sessions for clients from Sierra Leone

Training sessions for clients from various countries